Privacy Policy

1. Controller and contact

Seedbox LC is the controller and decides the purposes and means of processing your personal data.

A personal-data protection officer is designated: name 오동현, contact support@ari.jambo.team.

Privacy questions, security reports, and rights requests should be sent to support@ari.jambo.team.

2. Information we collect

We collect the following categories of information.

• Login information: email, name, and profile image provided by your login provider.
• Ari profile information: name or nickname, birth date and time, birthplace, time zone, calendar basis, and relationship details you choose to save. A birthplace you select may be converted to and transmitted as precise latitude and longitude for Ari calculations. Ari web requests browser location access only when you choose Use current location for birthplace; the resulting coordinates may be used to find a birthplace and for Ari calculations. The mobile app does not request or access your device's current location. A profile photo selected in the mobile app remains on the device and is not uploaded through profile sync.
• Consultation content: questions, speech transcripts you choose to submit, responses, conversation summaries, and any sensitive or health information you choose to type. When you use speech input for an Ari consultation in the mobile app, raw speech audio is handled by the device or platform speech-recognition service and is not uploaded to Ari's mobile consultation service.
• Usage content: prompts, generated Output, tool history, files, media, and text you directly submit, and saved content. This includes media you choose to submit through the web audio or file-upload features.
• Service information: account status, product, status, and transaction identifiers for purchases and subscriptions, credits, ad rewards, login records, support requests, and settings. Apple or Google processes payment-card and payment-method details; Ari does not collect those details.
• Technical and advertising information: IP address, estimated coarse location, device and advertising identifiers where permitted, ad and product interactions, consent choices, browser, language, access time, cookies, session identifiers, and error and security logs.

3. Why we use information

We use your information for the following purposes.

• Operate the service and your account.
• Calculate and personalize Ari readings and consultations from the profile information you submit.
• Verify purchases, subscriptions, credits, and ad rewards and prevent duplicate grants.
• Serve advertising, honor your advertising privacy choices, and measure rewarded-ad completion.
• Protect against abuse, fraud, spam, and harmful content.
• Analyze errors, improve quality, and plan features.
• Respond to support requests and send important service notices.

4. Legal basis for processing

We process personal data on the following bases: performance of the service you request; your consent; our legitimate interests in safety and security; and compliance with legal obligations.

You may withdraw consent or stop using optional features at any time, without affecting processing carried out before withdrawal. Some data is retained only where and for as long as needed for security, recordkeeping, legal duties, or the handling of disputes.

5. Service providers

To operate the service, your text, files, and metadata may be processed by categories of providers, including cloud infrastructure, authentication, databases, analytics, payment and credit, advertising and consent management, storage, and response systems.

Providers receive only the information their function requires.

6. International transfer

The service may rely on infrastructure or providers located outside your country, so your personal data may be transferred and processed abroad.

We apply appropriate contractual, technical, and administrative safeguards and follow local legal requirements where applicable.

Transfers can generally be summarized as follows.

• Recipient: categories of service providers described above.
• Country: countries where Seedbox LC and its providers operate their infrastructure.
• Items: login, usage content, service, and technical information as needed for each function.
• Purpose: operating, securing, and improving the service.
• Retention: for the periods described in this policy.
• Safeguards: contractual data-protection terms and technical and administrative security measures.

7. Data retention

We retain personal data only as long as needed for the purposes described, then delete or anonymize it.

Retention periods by category are as follows.

• Account information: until account closure, plus a short legal-hold period.
• Saved content and chat history: until you delete them or your account is deactivated.
• Support records: for the period needed to handle and document your requests.
• Security and transaction logs: kept longer only where required for fraud prevention, claims, or legal duties.
• On your request or on account closure, your data is deleted or anonymized in accordance with applicable law.

8. Cookies and mobile advertising

We use essential and session cookies that are necessary to run the service, and optional cookies that support analytics and preferences.

You can control or block cookies through your browser settings, and optional cookies are used only with your consent where required by law.

The mobile app may display Google AdMob ads within the free usage tier. Depending on your choices and applicable law, the advertising SDK may process IP address, estimated coarse location, device or advertising identifiers, advertising interactions, and diagnostic data.

We use Google's consent messaging where required and, on iOS, request App Tracking Transparency permission only after a pre-permission explanation when you choose a rewarded ad. Declining tracking does not make you ineligible for a reward after completing an available ad.

You can reopen advertising privacy choices in the app settings. Blocking essential cookies may prevent parts of the service from working.

9. Safety and quality review

Usage records, prompts, Output, errors, and saved content may be reviewed, including through automated filtering and moderation, to the extent necessary and proportionate for quality, abuse prevention, and safety.

Access is limited to authorized staff who need it for these purposes.

10. Security

We apply access controls, permission limits, security logs, session protection, error review, and data minimization to protect personal data.

No system is perfectly secure, so we minimize the processing of and access to personal data. This does not limit any liability that cannot be excluded under applicable law.

11. Your rights

Where the law allows, you may request access, correction, deletion, restriction, objection, withdrawal of consent, and portability of your personal data.

Submit requests to support@ari.jambo.team. We may need to verify your identity before acting. An authorized agent may submit a request on your behalf.

Nothing in this policy limits or waives any right granted to you under mandatory data-protection or consumer-protection law.

12. Remedies

If you believe your privacy has been infringed, you may seek a remedy and you may contact the data protection authority with jurisdiction over you.

13. Minors

The service is intended only for users who are at least 15 years old, and Seedbox LC does not knowingly collect personal data from anyone under 15.

If Seedbox LC learns that personal data from a person under 15 has been collected, it will take appropriate action, including deleting the data or closing the account.

14. Changes to this policy

We may update this policy from time to time. Where practical, we notify you of material changes in advance. The effective date is shown on this page.